FAQ
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Luxaflex® Contacts
Luxaflex® Window Fashions use only the highest quality components, all Luxaflex® products carry comprehensive and long-term factory guarantees. We are proud of our reputation for providing good products and good service at competitive prices.
To contact Luxaflex® Customer Service or for Luxaflex® technical support please contact Luxaflex® at:
New Zealand Window Shades2-6 Niall Burgess RoadMt WellingtonAucklandph: 0800 223 224fax: 09 573 6198e: luxaflex@newzealandwindowshades.co.nz -
Will my blinds fit my window?
Yes, all Luxaflex® Blinds are custom made to your exact window requirements. We have a range of products to fit difficult shaped windows, such as arched, circular and skylight.
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What level of privacy do blinds provide?
The Luxaflex® range produces a variety of privacy levels, from total block-out through to complete transparency.
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How much insulation do blinds provide?
All Luxaflex® Blinds provide increased levels of insulation. However, specialist products such as Duette® Shades will increase the level of in-home comfort.
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How UV-resistant are these blinds?
Luxaflex® Blinds maintain the highest standards of colourfastness. All products are backed with a comprehensive warranty.
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Can they be installed in a bathroom?
Yes, many Luxaflex® Blinds are ideal in rooms with higher moisture levels.
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Can these blinds work on a remote-control system?
Yes, automation options are available with Luxaflex® Blinds and can be controlled independently or as part of a smart-home installation.
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How do I keep my blinds clean?
Dusting your blinds with a feather-duster is all that is required. For removal of stains, wipe fabric skins with a sponge soaked in lukewarm water.
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Who should I contact for repaires & cleaning services around New Zealand?
Auckland
On Site Blinds
197 Great South Road, TakaniniPH: 09 296 3237M: 027 488 2803Blind Works
18 Olive Road, PenrosePH: 09 624 1833M: 027 496 2622Mr. Sparkel
16 Tarndale Grove, AlbanyPH: 09 415 1596Covercorp Awnings
PH: 09 579 0570Hamilton
All Blinds Cleaned
245 Raukura Road, SilverdalePH: 07 855 1196Amazing Repair
PH: 07 846 1793T.C Blinds
113/1 Marychurch RD, RD 1, CambridgePH: 07 823 1374Bay of Plenty
Tauranga Blind Cleaning
Oropi Road RD 3, TaurangaPH: 07 543 14190M: 027 264 2641Curtain Clean
17 Alach Street, Greerton, TaurangaPH: 07 579 0501Petes Curtain, Blind Cleaning & Repairs
Thames, Ngatea, Te Aroha, Wihi, Paeroa171 Sea fourth Road, Waihi BeachPH: 0800 252 262M: 027 476 1251Wellington
Eazi Clean Venetians
Lower HuttPH: 04 568 2888Blind Care
PH: 04 566 3905Nelson
Blind Care Services
638 Main Road, StokePH: 03 547 7192Dunedin
Dunedin Blind Cleaning & Repairs
PH: 03 486 1486Christchurch
Blind Cleaning Specialist
326 Cranford Street, St AlbansPH: 03 960 1952M: 021 353 790Track Tech
PH: 03 981 5879The Blind Cleaner
9 Matipo Street, RiccartonPH: 03 341 5133Timaru
The Shade House
PH: 03 684 9000Cromwell
A Blind Lady
30 Antimony Crescent, CromwellPH: 03 445 4170Invercargill
Sheryl Popham
40 Duncan Street, InvercargillPH: 03 217 9873 -
How long do blinds take to be manufactured?
Generally, your custom-made Blinds will take a maximum of 10 working days.
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How easy are blinds to install?
All Luxaflex® Blinds are sold through licensed resellers, a full installation service is available. Full fitting instructions are also supplied with every blind.
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Are there different colours available?
Yes, Luxaflex® provides a large range of contemporary colour options.
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What are blinds made of?
All Luxaflex® products are made from the highest-quality components, including many recyclable raw materials. Numerous international safety standards apply.
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Are blinds child-safe?
Child Safety is an important consideration for all Luxaflex® products. We continually monitor child-safety standards to ensure Luxaflex® products comply with applicable safety standards.